Privacy Policy

This policy explains how Masakali ("we", "us") collects and uses personal data when you visit our website or contact us. We are the data controller for the information you provide.

What we collect

Enquiries and bookings: when you complete a contact form, sign up to our newsletter, or make a reservation, we collect details such as your name, email address, phone number, preferred branch and any message you send.

Usage data: with your consent, we collect anonymous analytics about how the site is used (for example pages viewed and general location) to help us improve it.

How we use it

To respond to your enquiry, manage your booking, send you our newsletter where you have opted in, and to understand and improve how the website performs.

Our lawful bases are your consent (newsletter and analytics cookies), and our legitimate interest in responding to enquiries and running our business.

Who we share it with

We use trusted service providers to run the site and our communications, including OpenTable (reservations), Resend (email delivery), and Google and Meta (website analytics and advertising, only where you have accepted cookies). These providers process data on our behalf under their own terms.

We do not sell your personal data.

How long we keep it

We keep enquiry and booking information only as long as needed to deal with your request and for our legitimate business records, then delete it. Newsletter data is kept until you unsubscribe.

Your rights

You have the right to access, correct or delete your personal data, to object to or restrict its use, and to withdraw consent at any time. To exercise any of these, contact us using the details below. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).

Contact

For any privacy question or request, email masakalireservations@gmail.com.